Riverside County’s Kiosk Reporting Program
Riverside is large in both population and square miles; thus, Riverside County Probation Officers have a lot of territory to cover when monitoring probationers. Technology is a key asset for the job these officers have in ensuring individuals are adhering to their conditions of probation. An advance Kiosk system is one of the helpful tools. It allows low-level offenders to check in with the department, answer a few simple questions and verify their identity at one of a dozen kiosks across the county.
Officers get real-time information, including a photo, of the probationers as they check in. Changes of address, employment and contact with law enforcement can all be verified in minutes and any discrepancies can be followed up on quickly.
Of the more than 1,000 probationers assigned to Kiosk program, 90 percent have consistently check in on time, freeing officers to focus on the more complex and less compliant probationers, yet ensuring that public safety is not compromised. The program has become even more important as counties take on the monitoring role for low-level parolees as a result of realignment.