Course

Negotiations and Collaboration in Complex Environments
Achieve outcomes in everyone’s best interest

Contra Costa County Campus

Negotiation is “a back and forth interaction among two or more people who wish to arrive at a mutually agreeable outcome where the parties have some interests in common and some that are opposed.”  This definition from Fisher and Ury’s book Getting to Yes describes most “Public Good” negotiations. Solution-Based Negotiation teaches participants how to achieve the most beneficial outcomes for all negotiating parties while ensuring the outcomes are in the best interest of the public while the negotiating parties’ relationships end positively. This course covers the most current tried and tested behaviors in the field of negotiation and gives you tools that will be immediately useful in your work.  Best of all, it can help you serve your constituents in the best possible ways without needless compromise. 

Instructor: Dr. Laree Kiely is president of the Kiely Group, and professor at the USC Marshall School of Business.

REGISTER NOW!

Navigation Term Highlight

Where We are Located

Navigation Term Highlight

Our 58 Counties