In these challenging economic times, government entities are taking a hard look at managing their business travel and reducing travel spend.The State of California, DGS, Statewide Travel Program offers efficient and cost-effective travel management services to government entities and provides the most economical rates and fares available through the use of State negotiated contracts for airlines, car rentals, travel management services, and travel payment system. By leveraging the State’s total travel spend, the Statewide TravelProgram gains the advantage of the best pricing model available.
For agencies that operate a fleet of vehicles, the Voyager program will aid in reduced costs associated with fuel and maintenance and provide additional savings for the county.
Why use CALtravelstore and the American Express Payment System for travel arrangements?
CALtravelstore is the only authorized Travel Management Service (TMS) provider with access to the negotiated contract rates for the State of California’s Statewide Travel Program. The American Express payment system is the required form of payment.
Effective 7/1/10, airlines have agreed to extend the discounted fares to counties with the following provisions:
1- Local government business travelers must use the authorized TMS provider, CALtravelstore.
2- Local government business travelers must use the authorized form of payment, the American Express BTA.
These two requirements prevent fraud and misuse of the program.
Are there fees associated with this program?
The American Express Payment system is fee free. There is no annual fee, interest charges or late fees assessed to the participant. There is no fee charged by the CSDA, LEAGUE or CSAC. There is a negotiated discount transaction fee for travel agency services. The transaction fees range from $5-$14 depending on the type of reservation. These fees are one-time, all inclusive fees. Once a reservation is made, there are no additional transaction fees or charges for changes or cancelations to the reservation.
Are the airfares one-way or round trip?
The fares are listed as one-way fares. They are available with last-seat availability and are fully refundable.
How does the billing work? Will AMEX be billing monthly for the BTA?
American Express will accrue the charges and create a billing statement on or near the 25th of each month. The statement should be received close to the first of the following month or can be accessed online at any time. The entire bill is due and payable by the 25th of the new month (within 30 days of the statement date). The bill contains at a minimum the traveler’s name, ticket number and dollar amount. There may be more information, depending upon the vendor. Should you need additional traveler information, the iBank system provides over 120 reporting capabilities. Your bill is to be paid in full each month.
CSAC is pleased to offer this program as an added service to our members as a way of saving limited local dollars through a cost-effective travel alternative. If you have questions, please contact the Statewide Travel Program Liaisons, Evan Speer at (916) 376-3977, firstname.lastname@example.org or Kelly May at (916) 376-3991, email@example.com.
CSAC believes in partnerships. Working together with a shared vision, we can make a difference. That is the foundation of our Association, and a reason why our Partnership program has been so successful.
CSAC created the Partnership program more than a decade ago to foster a closer relationship between business and local government. This program provides an opportunity to join with public officials on topics such as transportation, public policy, criminal justice, municipal finance and leadership development.
This partnership presents value to corporations that work with local government on policy issues, as well as those that have a focus on business development.
Members represent a wide variety of industries, including:
The program is designed for companies of all interests and sizes. We allow for different levels of participation to suit your company’s needs. A company can join the program on an annual basis at any of the three levels.
CSAC looks forward to enhancing our relationship with the private sector, and working with our membership to foster invaluable public-private partnerships.
To learn more about how the Partnership program can assist your company, please give us a call – or contact one of our private sector partners.
For more information please contact Jim Manker, Director of Corporate Relations, at (916) 327-7500 Ext. 528 or firstname.lastname@example.org.
Exhibitor & Sponsorship Opportunities
For information on CSAC exhibitor or sponsorship opportunities, contact Jim Manker at 916-327-7500, Ext. 528, or email email@example.com.
Step 1: Contact Evan Speer or Kelly May, Statewide Travel Program Liaisons. All necessary paperwork, applications and forms listed below will be provided by the Statewide Travel Program Liaisons. They will also assist you in the set-up process, provide instructions and answer your questions regarding participation in the program. Contact Evan Speer at (916) 376-3977, firstname.lastname@example.org or Kelly May at (916) 376-1991, email@example.com.
Step 2: Apply for an American Express Business Travel Account (BTA). American Express is the current required payment system for access to the State discounted rates and contracts. The BTA payment system is a unique cardless account designed especially for this program. Shawn Campbell, Account Manager with American Express, can assist you with any questions during the application process. Contact Shawn Campbell by email at firstname.lastname@example.org.
Step 3: Establish an account with CALtraveltore, the state-authorized Travel Management Service (TMS) provider. In addition to 8 onsite travel agents that assist by phone, CALtravelstore also provides Concur, a one-stop online booking tool where travelers can book their air, car, and hotel all in one location and obtain access to the contracted state rates.
Step 4: Work with CALtravelstore to establish your Concur Online Booking tool site. Provide BTA account information, accounting code data and travel policy requirements.
Step 5: Sign up to receive Southwest and Enterprise discounts. Complete paperwork to activate negotiated contract discounts.
Step 6: To obtain more information or sign up for the Voyager Fuel Program contact Mark Hess at (612) 973-1655 or at Mark.Hess@usbank.com. This program provides fuel cards that are assigned to your fleet of vehicles or can be supplemental for leased vehicles through our long term car rental contract. The Voyager card is accepted at over 10,000 retail locations including BP, Chevron, Exxon, Texaco, Shell and Union 76. State taxes will be removed from the charges prior to billing. This program can also be extended and used for maintenance and repairs through authorized vendors.
It is the county’s responsibility to pay their BTA in full each month in a timely manner. If there are reconciliation issues, it is the responsibility of the county to assemble the details and make adjustments with American Express and/or CALtravelstore. These issues should be identified, communicated, and adjusted as soon as they are discovered.
You will have access to two different reporting systems to assist you with reconciliation of your account, American Express @Work and the iBank reporting system. Enrollment in iBank is automatic for your department when you create your account with CALtravelstore. Enrollment in American Express @Work will be completed with your American Express BTA application.
The newly enhanced program features the following for official county travel:
Access to all State fares and discounts previously available only to State agencies.
Payment system with no annual fees, interest charges or late fees.
Negotiated discount contract rates for travel agency services with access to a one-stop shop online booking tool that provides cost savings, data consolidation and enforceable travel policy.
Contracts and discount rates with Southwest Airlines, Virgin America, JetBlue, Alaskan/Horizon, and United Airlines for in-state, out-of-state and international routes.
Discount contract rates for short term and long term car rentals through Enterprise and National/Alamo that include $250,000 third party liability insurance coverage, free one-way rentals, market fuel rates, and counter by-pass service.
Voyager Fleet Card Program for fuel and maintenance services.
A complete list of all contracts and information may be seen on the Department of General Services Statewide Travel Program webpage: www.dgs.ca.gov/travel.
In partnership with CSDA, League of California Cities, and the State of California, CSAC is proud to offer the enhanced Statewide Travel Program & Voyager Fuel Card for the most economical rates available for travel-related services such as airfare, car rentals, travel agency services, hotels, and fuel cards.
Created in 1986, the CSAC Finance Corporation has spent the last 25 years helping local governments meet their financial needs by providing debt, investment and discount purchasing programs as well as financial training for county officials. Many of the ideas for new products and services have come from both public sector and business partners.