Date Posted:

October 16, 2018

Salary:

$26.80-$33.94/Hour

Description:

The County of San Mateo is currently seeking Benefits Analysts to perform a variety of tasks for applicants and recipients of public assistance, including providing exemplary customer service in a call center environment and in regional offices, interviewing clients, and determining eligibility for one or more types of public assistance programs in accordance with established procedures/guidelines; responding to client inquiries and reported changes; referring customers who are in need of service to the appropriate resource in the community; preparing and maintaining records/reports; utilizing public assistance benefits processing systems; and preparing mathematical calculations to determine eligibility for public assistance programs.

Qualifications:

The ideal candidate will possess:
• Two years of clerical or public contact work experience which involved responsibility for interviewing and recordkeeping, or two years of college level coursework, or one year of experience performing assessment, placement, and/or public assistance eligibility work in a social services department within the last five years
• A commitment to public service or prior experience providing exceptional customer service in the public, private or non-profit sector
• Ability to be compassionate, have a positive attitude, and help others
• Proven capacity to build collaborative relationships with co-workers and clients from diverse cultural/socio-economic backgrounds

How to Apply:

To learn more about the position and to apply online, please visit our website at http://jobs.smcgov.org. Applications are only accepted online. EOE

Filing Deadline:

October 29, 2018