How to Participate
Step 1: Contact the DGS Statewide Travel Program. All necessary paperwork, applications and forms listed below will be provided by a Travel Program Specialist. They will also assist with the set-up process, provide instructions and answer your questions regarding participation in the program. Contact the Statewide Travel Program at 916.376.3974 or statewidetravelprogram@dgs.ca.gov.
Step 2: Apply for a Citibank Central Travel Account (CTA) via the DGS Statewide Travel Program. Citibank is the current required payment system for access to state discounted rates and contracts. The CTA payment system is a unique centrally-billed cardless account designed especially for this program.
Step 3: Establish an account with CalTravelStore, the state-authorized Travel Management Services (TMS) provider. In addition to 16 travel agents that assist by phone, CalTravelStore also provides Concur, a one-stop online booking tool where travelers can book air, rail, rental car, and hotel reservations all in one location and obtain access to the contracted state government rates.
Step 4: Work with CalTravelStore to establish your Concur online booking tool site. Provide CTA account information, accounting/billing code data, travel policy requirements, and an optional pre-trip approval process.