Frequently Asked Questions
Why is this program beneficial to our agency?
In these challenging economic times, government entities are taking a hard look at managing their business travel and reducing travel spend. The State of California, DGS, Statewide Travel Program offers efficient and cost-effective travel management services to government entities and provides the most economical rates and fares available through the use of state negotiated contracts for airlines, car rentals, travel management services, and travel payment system. By leveraging the state’s total travel spend, the Statewide Travel Program gains the advantage of the best pricing model available.
Additionally, the Statewide Travel Program helps cities meet their “Duty of Care” responsibilities by providing the means to locate travelers within minutes in case of emergencies.
For agencies that operate a fleet of vehicles, the Voyager program will aid in reduced costs associated with fuel and emergency repairs and provide additional savings for the county.
Are there fees associated with this program?
The American Express Payment system is fee free. There is no annual fee, interest charges or late fees assessed to the participant. There is no fee charged by the CSDA, LEAGUE or CSAC. There is a negotiated discount transaction fee for travel agency services. The transaction fees range from $5-$14 depending on the type of reservation. These fees are one-time, all inclusive fees. Once a reservation is made, there are no additional transaction fees or charges for changes or cancelations to the reservation.
How does the billing work? Will AMEX be billing monthly for the BTA?
CSAC is pleased to offer this program as an added service to our members as a way of saving limited local dollars through a cost-effective travel alternative. If you have questions, please contact the Statewide Travel Program Liaisons, Jennifer Shaw at (916) 376-3977, firstname.lastname@example.org or Kelly May at (916) 376-3991, email@example.com.