CSAC Bulletin Article

CSAC Institute Webinars Focus on Managing During the Current Crisis

June 4, 2020

While in-person classes are still suspended due to COVID-19 concerns, the learning continues! The CSAC Institute for Excellence in County Government is offering a series of FREE webinars this month. The webinars will focus on three different aspects of management in these times, offering specific practices managers and executives can immediately put to work. Webinar space is limited, register now

Working Through Uncertainty: Best Practices for Personal and Team Readiness and Resilience
Thursday, June 11, 2020 • 3:00 PM
Instructors: Dr. Laree Kiely and Dr. Rich Callahan

This 60-minute interactive session, facilitated by two long-standing Institute faculty, focuses on best practices for working in this COVID-19 environment of uncertainty and ambiguity. The faculty draw on proven approaches to help you and your team: 

  • Identify what staff is looking for
  • Understand how professionals experience ambiguity 
  • Develop processes for questioning assumptions 
  • Learn self-care, mental discipline tools 
  • Stay effective while working through adversity

The session is designed for participants to develop their own individualized game plan for applying the discussion to their work, as well as to learn from other participants. 

Slow Down to Speed Up: Manage and Strengthen Resilience for the Next Normal
Thursday, June 18, 2020 • 3:00 PM
Instructors: Dr. Mary Kirlin and Dean Bill Chiat

Counties have made substantial advances to processes, transparency and communication in response to the crisis. This 90-minute interactive session will feature discussions around three strategies to sustain those advances and strengthen organizational resilience: 1) build around purpose; 2) unleash employee potential and expertise in agile teams; and 3) reflective decision-making in uncertainty. Ideas will be offered on how to capitalize on what has been accomplished to strengthen individual and organizational resiliency and navigate an uncertain road towards the next normal.

Lead and Manage from Afar: Nuts and Bolts 
of Facilitating Virtual Meetings and Teams.

Thursday, June 25, 2020 • 3:00 PM
Instructors: Angela Antenore and Dean Bill Chiat

Virtual meeting are now commonplace within county organizations as well as with key stakeholders and the community. Leading virtual teams and facilitating virtual meetings requires a new set of communication and preparation skills compared to face-to-face meetings. This 75-minute interactive session will survey key aspects of leading and managing from afar: 1) which virtual meeting options and technology to use; 2) use of online tools effectively during a virtual meeting; and 3) tips for facilitating and leading virtual team meetings. The session will offer hands-on practices for engaging participants in, and increasing productivity of, virtual meetings.

Be sue to save the dates for our second webinar series– July 16, 23 and 30.


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