CSAC Bulletin Article

Responding to Familiar Faces in Crisis Part 2: Engagement Challenges and Strategies

October 28, 2021

Across the country, people in many jurisdictions who frequently encounter criminal justice, behavioral health, and social service systems are experiencing behavioral health crises and require different levels and intensities of services.

The Council of State Governments (CSG) Justice Center and the MacArthur Foundation Safety and Justice Challenge are hosting a second webinar session in their Responding to Familiar Faces in Crisis three-part series. Part two of the series, Engagement Challenges and Strategies, is scheduled for Thursday, November 18 from 11:00 am – 12:30 pm. This session provides an overview of challenges in service and treatment and strategies on how to effectively serve and increase engagement with people who frequently cycle in and out of jails, emergency departments, homeless shelters, and other community-based settings.

Featured Speakers:

  • Pamela Acosta, Special Projects Coordinator/Resource Reentry Center, Bernalillo County Department of Behavioral Health Services
  • Joey Diaz, Criminal Justice Systems Data Analyst, Bernalillo County Manager’s Office, New Mexico
  • Mark Stovell, Project Manager, Behavioral Health, CSG Justice Center
  • Risë Haneberg, Deputy Division Director, Behavioral Health, CSG Justice Center
  • Nicholas Heaghney, Court Policy Analyst, Superior Court of Fulton County, Georgia
  • Kristin Schillig, Project Manager, Justice & Mental Health Initiatives, Superior Court of Fulton County, Georgia
  • Annie Uetz, Program Planner for Coordination, Criminal Justice & Crisis Services, Polk County Health Services, Iowa

For additional information and to register for the event, please click here.

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